Resolving Sample Probe Integrity Error on the Atellica® IM Analyzer Job Aid

Atellica® IM Analyzer: Resolving Common Errors SIEMENS Healthineers Sample Probe Integrity Error Job Aid ‹ A Troubleshooting > Operator Diagnostics SH1 LabManage Issue: Sample Probe Integrity Errors IM-01 Module State: Diagnostics 5 ubsystems Diagnostic Name Description Description: The Sample probe is unable to aspirate fluid from the 4 AI Initialize Probe Return the sample probe and the associated subsystems to the starting positions Perform Fluidics View Status sample tube due to clot detection, insufficient sample, or level sense. 3 Sample Probe Cancel Incubation Ring Cuvette Loader Online Help Reference: IM Events and Alerts > Check the sample Reagent Probes Thermals integrity Covers Reagent Compartment Reagent Loader Troubleshooting Steps: ip Loader Luminometer 1. Check if the patient sample is of poor quality: unload the appropriate Other sample and ensure there are no clots or fibrin. Wash Rin Error Handling A. If necessary, collect and load a new sample 8 B. If sample is adequate proceed to step 2 Turn Mechanics On Exit Diagnostics Friday, April 28, 2023 11:37:25 PM 2. Enter diagnostic state for IM Analyzer 3. Select Subsystems > Sample Probe Initialize Probe IM-01 4. Select Initialize Probe This activity takes approximately 00:02:00. 5. Select Perform > Yes Continue? 6. Wait for the activity to complete, Select Yes 6 7. Completed Activity: Initialize Probes, Select > Close Yes No 8. Select Exit Diagnostics 1 Template Effective Date: 10 Aug 2021| HILS 2223 9. If problem persists, contact the local technical support provider for Effective Date 08 June 2023 | HOOD05162003355898 assistance Unrestricted © Siemens Healthineers, 2023 SIEMENS Healthineers Please note that the learning material is for training purposes only. For the proper use of the software or hardware, please always use the Operator Manual or Instructions for Use (hereinafter collectively “Operator Manual”) issued by Siemens Healthineers. This material is to be used as training material only and shall by no means substitute the Operator Manual. Any material used in this training will not be updated on a regular basis and does not necessarily reflect the latest version of the software and hardware available at the time of the training. The Operator Manual shall be used as your main reference, in particular for relevant safety information like warnings and cautions. Please note: Some functions shown in this material are optional and might not be part of your system. Certain products, product related claims or functionalities (hereinafter collectively “Functionality”) may not (yet) be commercially available in your country. Due to regulatory requirements, the future availability of said Functionalities in any specific country is not guaranteed. Please contact your local Siemens Healthineers sales representative for the most current information. The reproduction, transmission or distribution of this training or its contents is not permitted without express written authority. Offenders will be liable for damages. All names and data of patients, parameters and configuration dependent designations are fictional and examples only. All rights, including rights created by patent grant or registration of a utility model or design, are reserved. Atellica, and all associated marks are trademarks of Siemens Healthcare Diagnostics Inc. or its affiliates. All other trademarks and brands are the property of their respective owners. Product availability varies by country and is subject to varying regulatory requirements. Please contact your local representative for availability. © Siemens Healthcare GmbH 2023 Siemens Healthineers Headquarters Siemens Healthcare GmbH Henkestr. 127 2 91052 Erlangen, Germany Effective Date 08 June 2023 | HOOD05162003355898 Telephone: +49 9131 84-0 Unrestricted © Siemens Healthineers, 2023 siemens-healthineers.com