VERSANT® kPCR Molecular System AD Plate Map Errors Job Aid

VERSANT® kPCR Molecular System AD Troubleshooting SIEMENS Healthineers Plate Map Errors Error Corrective Action Unexpected error or Checksum error. Verify the barcode information. If the problem persists, note the error message and contact a local technical support provider or distributor. Plate map file not found. Verify the barcode information. If the problem persists, note the error message and contact a local technical support provider or distributor. The software is unable to import the specified plate map file. Verify the barcode information. Verify the Test Definition. Repeat the process to import the plate map file. If the problem persists, note the error message and contact a local technical support provider or distributor. Run has not been completed. Run was rejected because it was reusing a plate map file from a previously aborted run. For further information, contact a local technical support provider or distributor. The assay kit expiration date contains an invalid date. The valid date format is Note the error message and contact a local technical support provider or YYYY-DD-MM. distributor. 1 Effective Date: 22 JUL 2022| HOOD05162003277856 Unrestricted © Siemens Healthineers, 2022 SIEMENS Healthineers Please note that the learning material is for training purposes only. For the proper use of the software or hardware, please always use the Operator Manual or Instructions for Use (hereinafter collectively “Operator Manual”) issued by Siemens Healthineers. This material is to be used as training material only and shall by no means substitute the Operator Manual. Any material used in this training will not be updated on a regular basis and does not necessarily reflect the latest version of the software and hardware available at the time of the training. The Operator Manual shall be used as your main reference, in particular for relevant safety information like warnings and cautions. Please note: Some functions shown in this material are optional and might not be part of your system. Certain products, product related claims or functionalities (hereinafter collectively “Functionality”) may not (yet) be commercially available in your country. Due to regulatory requirements, the future availability of said Functionalities in any specific country is not guaranteed. Please contact your local Siemens Healthineers sales representative for the most current information. The reproduction, transmission or distribution of this training or its contents is not permitted without express written authority. Offenders will be liable for damages. All names and data of patients, parameters and configuration dependent designations are fictional and examples only. All rights, including rights created by patent grant or registration of a utility model or design, are reserved. © Siemens Healthcare GmbH 2022 Siemens Healthineers Headquarters Siemens Healthcare GmbH Henkestr. 127 91052 Erlangen, Germany Telephone: +49 9131 84-0 siemens-healthineers.com 2 Effective Date: 22 JUL 2022| HOOD05162003277856 Unrestricted © Siemens Healthineers, 2022