syngo XR VA20 Service Functions - USA

SIEMENS Healthineers syngo XR VA20 Service Functions Job Aid Template Effective Date: 10 Aug 2021 | HILS 2223 Job Aid Effective Date: 06/12/2024 I QR700009679 Unrestricted © Siemens Healthineers AG, 2024 syngo XR VA20 Service Functions Job Aid SIEMENS Healthineers Table of Contents Remote Access 3 Remote Assistance 4 User Manual 6 Job View 7 Help Tool 8 EXI Statistics 11 2 Unrestricted © Siemens Healthineers AG, 2024 syngo XR VA20 Service Functions Job Aid SIEMENS Healthineers Remote Access To allow the Siemens Healthineers Customer Services access to the Remote Access Configuration for Service system from a remote location, you must grant remote access: User Groups Local Hospital Network Access 3 Hospital Siemens Remote Access 1. In the Administration Portal, click the Remote Access Mode Access Rights Full Access 4 Restricted Access ... icon on the status bar, Restricted Access Siemens or go to Technical Configuration > Remote Service > Access Warning: Control. Do not disconnect from the network while remote service is active. Do not change access configuration while remote service is active. 2. The Remote Access Configuration for Service window opens. 3. In the User Groups section, select Siemens Remote Access to allow Siemens Healthineers Customer Services to access your system. This includes access to the Administration Portal. 4. In the Access Rights section, select whether you want to grant Full Access or Restricted Access. If you chose Restricted Access, certain service tasks, such as configurations and export/import, cannot be performed remotely. 5. Click Save to apply the settings. 3 Unrestricted © Siemens Healthineers AG, 2024 syngo XR VA20 Service Functions Job Aid SIEMENS Healthineers Remote Assistance (1 of 2) If you require technical support or remote training, you ask for assistance by requesting a remote desktop connection to your Siemens Healthineers Customer Services. With your permission, Siemens Healthineers Customer Services then connects to your system using TeamViewer and an SRS secure connection. 4 Unrestricted © Siemens Healthineers AG, 2024 syngo XR VA20 Service Functions Job Aid SIEMENS Healthineers Remote Assistance (2 of 2) 1 To grant your Siemens Healthineers Customer ? Meduser Services remote access to your workplace, 2 follow these steps: Remote Assistance User Manual 1. Choose the ? icon in the access bar of the Help system. 2. Select Remote Assistance. Remote Assistance Remote Assistance X Remote Assistance TeamViewer - = X X Remote Assistance Remote Assistance Connection Extras Help 3. The Remote Assistance Disclaimer opens. Remote Assistance + Remote Control Meeting Click Agree to accept the legal disclaimer Disclaimer Instructions Instructions Allow Remote Control Control Remote Computer During the upcoming session the data / 1. Contact Service Support e.g.: by phone 1. Contact Customer Engineer e.g.: via Please tell your partner the following ID and Please enter your partner's ID in order to control information shown on your screen become the remote computer. and to allow the remote desktop visible to your collaboration partner routed 2. Wait for Connection-ID to appear phone password if you would like to allow remote 2. Wait for Connection-ID to appear control. through the secure Siemens server. 3. Give the ID to the Service Support 3. Give the ID to the Customer Engineer Your ID 192.168.200.209; 10.11.104.11 7 r ID 4. Press the "Continue" button 4. Press the "Continue" button connection. V 5. Wait for new window to appear You can revoke your permission to control 5. Wait for new window to appear Password 5009 6. Give the Password from the new Remote control your system from your collaboration window to the Customer Engineer 6. Give the password from the new window File transfer 4. Select the Grant control rights check box in partner and even cancel the session at any to the Service Support 6 Enter a personal password to access this time. Connection-ID 0020f5 computer from anywhere. Abort connection the Remote Assistance Instructions. Any use of the application other than for Connection-ID 0020f5 the purpose of connecting authorized 4 Grant control rights person to your system is prohibited. 5. Click Continue. Only LAN connections are possible Computers & Contacts >> 6. The TeamViewer window opens. Call your Siemens Healthineers Customer Services and tell them your Connection-ID. 7. Let them also know the TeamViewer 3 Agree 5 Continue Password. 5 Unrestricted © Siemens Healthineers AG, 2024 syngo XR VA20 Service Functions Job Aid SIEMENS Healthineers User Manual 3 1. To access the user manuals, tap the ? icon in the Help - Knowledge Gateway X Admin Login A Language EN Info ? Help A | A | A Light | Dark top right corner. Go back Go forward Your quicklinks 5 O Search Library 2. Select User Manual. File File Categories type Lang. Add to favorites ? Meduser Online Help Online Help YSIO X.pree - System Onl. HTML Add Operator Manual Administrator Manual syngo XR - Imaging System for YSIO .. HTML Add 1 User Administration Guide - YSIO X.pr. HTML Add Remote Assistance 2 YSIO X.pree - VA10 and higher - Oper .. HTML Add 4 User Manual Help 3. The Help – Knowledge Gateway opens. 4. You can open the Operator Manual, Online Help, or the Administration Guide. 5. Alternatively, you can search for a keyword in Search. 6 Unrestricted © Siemens Healthineers AG, 2024 syngo XR VA20 Service Functions Job Aid SIEMENS Healthineers Job View You can check image transfers in the Job View. SIEMENS Meduser Healthineers ? # @ Job View X All image transfers run in the background. During the Media X Network Repeat Cancel Delete transfer jobs, icons are displayed on the bottom left in Print Patient Name Status Num ... Trans ... Progr ... Proce ... Sourc. Time ! the message area. Doe, John Completed 3/ 3 Send To ... Chest p .... PACS 3/21/2023 7:02: ... You can cancel, repeat, or delete image transfers for Media, Network, or Print transfers. In case the transfer job fails, a description appears in the Message field. Clear list Message 7 Unrestricted © Siemens Healthineers AG, 2024 syngo XR VA20 Service Functions Job Aid SIEMENS Healthineers Help Tool (1 of 3) 1 1. To access the Help tool, tap the ? icon in the top Meduser right corner and choose Help. ? Remote Assistance User Manual Help 2. User interface elements for which we provide X Meduser context-sensitive help information, are marked with an i. 1 1 3. To access context-sensitive information, tap an 2 element with an i. 4. To see more detailed information, tap More. i 1 1 5. To stop the display of context-sensitive n + C information, tap the X icon. Add Emergency Refresh Patient Patient Worklist 8 Unrestricted © Siemens Healthineers AG, 2024 syngo XR VA20 Service Functions Job Aid SIEMENS Healthineers Help Tool (2 of 3) 1. If configured, you can see advanced functions in the Admin 1 2 3 4 Login, for example, adjusting the help settings and uploading Admin Login @ Language EN i Info ? Help FIATA Light | Dark your content. Go back Go forward 5 Your quicklinks 2. Select the Language list to change the language of the Online Help. Search Library 3. The Info icon shows you the date of the last Help update. File File Lang ... Add to Categories X type favorites Online Help 4. Select the Help icon to see information about the functions in Online Help YSIO X.pree - System Onl ... HTML Add Operator Manual syngo XR - Imaging System for YSIO ... []Administrator Manual the Online Help. HTML Add User Administration Guide - YSIO X.pr ... HTML Add 5. Browse through already viewed content with the Go back and YSIO X.pree - VA10 and higher - Oper ... HTML Add Go forward icons. 9 Unrestricted © Siemens Healthineers AG, 2024 syngo XR VA20 Service Functions Job Aid SIEMENS Healthineers Help Tool (3 of 3) 1. Use the Search icon to use the full-text search. 4 5 Admin Login a Language EN i Info ? Help AJAJA Light | Dark 2. The Library shows you all the documents available on Go back Go forward 1 2 your system. 3 Your quicklinks 3. Through the Your quicklinks list, you have access to the Search Library following functions: Saved searches File File Lang ... Add to Categories X • type favorites Topics marked as favorites Online Help • Online Help YSIO X.pree - System Onl ... HTML Add Operator Manual Collection syngo XR - Imaging System for YSIO ... Administrator Manual • HTML Add • Uploaded content User Administration Guide - YSIO X.pr ... HTML Add YSIO X.pree - VA10 and higher - Oper ... HTML Add 4. Change the size of the displayed text with the font adjustment function. 5. The Light and Dark modes allow you to switch the color scheme of the user interface. 10 Unrestricted © Siemens Healthineers AG, 2024 syngo XR VA20 Service Functions Job Aid SIEMENS Healthineers EXI Statistics (1 of 3) With Exposure Index (EXI) Statistics, we HeHEMENS Healthineers ? Developer Account provide a structured log file enabling SIEMENS Free (Restricted Remote Access) Repair Installation Technical Configuration +™ Clinical Configuration super users and image quality experts to Patient Browser EXI Statistics Prior Study Search Enable Tracking of EXI Statistics check and evaluate clinical EXIs. DICOM Data Handling Time Frame Quality Assurance Start Date End Date Image Rejection Statistics No acquired images yet available The log file contains the following EXI Statistics Statistics Configuration Export-Import Deviation Lower Limit -3.0 Deviation Upper Limit 3.0 information on every acquired RAD image Licensing Acquired Images / 0 Outside of Deviation Range Deviation Rate 0.0 % User and Role Administration of all patients: Acquisition Clinical Clinical Protocol Operator Study SOP Exposure Distance Protocol Instance Instance Target Clinical Deviation Image Acquisition Exposure Control Target Filter Source Grid Grid Selected Date/Time Name Step Name UID UID EXI EXI Index Type Type KV mAS Time Mode Dose Thickness to Collimation Focal Age Name Description Type Detector Distance Range • Clinical EXI value No records to display. • Target EXI determined in the organ program via parameter subset • Deviation index • Other exposure data • An anonymous link to the DICOM Target Device Export Clear Statistics image data Save XX2 ES V 8:04 AM /21/2023 11 Unrestricted © Siemens Healthineers AG, 2024 syngo XR VA20 Service Functions Job Aid SIEMENS Healthineers EXI Statistics (2 of 3) You can run EXI Statistics for executed HeHEMENS Healthineers ? Developer Account examinations. SIEMENS Free (Restricted Remote Access) 1 Repair Installation ** Technical Configuration Clinical Configuration 2 Patient Browser EXI Statistics Prior Study Search Enable Tracking of EXI Statistics 1. Tap the Settings icon in the access bar DICOM Data Handling Time Frame Quality Assurance t Date and choose Administration Portal. End Date Image Rejection Statistics 3 quired images yet available EXI Statistics stics Configuration Export-Import Deviation Lower Limit -3.0 Deviation Upper Limit 3.0 Licensing Acquired Images 0 Outside of Deviation Range| Deviation Rate | 0.0 % User and Role Administration Clinical Exposure Distance Acquisition Clinical Protocol Operator Study SOP Target Clinical Deviation Image Acquisition Exposure Control Target Filter Source Grid Grid Selected Date/Time Protocol Step Name Instance Instance Name UID UID EXI EXI Index Type Type KV mAS Time Mode Dose Thickness to Collimation Focal Age Description Type Name Detector Distance Range 2. Select the Clinical Configuration tab. No records to display. 3. From the menu on the left, select Quality Assurance and then EXI Statistics. Target Device Export Clear Statistics Save XX2 ES V 8:04 AM /21/2023 12 Unrestricted © Siemens Healthineers AG, 2024 syngo XR VA20 Service Functions Job Aid SIEMENS Healthineers EXI Statistics (3 of 3) 4. To run statistics, please select Enable Healthing> ? Developer Account Tracking of EXI Statistics. ealthineers Free (Restricted Remote Access) Repair Installation "ª Technica' ation + Clinical Configuration Patient Browser EXI Statistics 4 Prior Study Search Enable Tracking of EXI Statistics The EXI Statistics function runs for DICOM Data Handling Time Frame Quality Assurance Start Date End Date every examination performed after Image Rejection Statistics No acquired images yet available 5 you enable it. EXI Statistics Statistics Configuration Export-Import Deviation Lower Limit -3.0 Deviation Upper Limit 3.0 Licensing Acquired Images 0 Outside of Deviation Range 0 Deviation Rate | 0.0 % User and Role Administration 5. For evaluation, you can select a Time Acquisition Clinical Clinical Protocol Operator Study SOP Exposure Distance Protocol Instance Instance Target Clinical Deviation Image Acquisition KV mAs Exposure Control Target Filter Source Grid Grid Selected Date/Time Name Step Name UID UID EXI EXI Index Type Type Time Mode Dose Thickness to Collimation Description Type Focal Age Name Detector Distance Range Frame and change the Deviation No records to display. Lower Limit and Deviation Upper Limit. 6. If desired, you can also export the EXI Statistics to a USB memory. 6 Target Device Export Clear Statistics Save XX2 ES V 8:04 AM /21/2023 13 Unrestricted © Siemens Healthineers AG, 2024 SIEMENS Healthineers Please note that the learning material is for training purposes only. For the proper use of the software or hardware, please always use the Operator Manual or Instructions for Use (hereinafter collectively “Operator Manual”) issued by Siemens Healthineers. This material is to be used as training material only and shall by no means substitute the Operator Manual. Any material used in this training will not be updated on a regular basis and does not necessarily reflect the latest version of the software and hardware available at the time of the training. The Operator Manual shall be used as your main reference, in particular for relevant safety information like warnings and cautions. Please note: Some functions shown in this material are optional and might not be part of your system. Certain products, product related claims or functionalities (hereinafter collectively “Functionality”) may not (yet) be commercially available in your country. Due to regulatory requirements, the future availability of said Functionalities in any specific country is not guaranteed. Please contact your local Siemens Healthineers sales representative for the most current information. The reproduction, transmission or distribution of this training or its contents is not permitted without express written authority. Offenders will be liable for damages. All names and data of patients, parameters and configuration dependent designations are fictional and examples only. All rights, including rights created by patent grant or registration of a utility model or design, are reserved. © Siemens Healthineers AG 2023 Siemens Healthineers Headquarters Siemens Healthineers AG Siemensstr. 3 91301 Forchheim, Germany Phone: +49 9191 18-0 siemens-healthineers.com 14 Unrestricted © Siemens Healthineers AG, 2024