Resolving IM Reagent Probe Aspiration Errors on the Atellica® CI Analyzer Job Aid

Resolving IM Reagent Probe Aspiration Errors on the Atellica® CI Analyzer SIEMENS Healthineers Job Aid ‹ Â Reagent Loading 8 DE-CI1 LabManager Issue: IM Reagent Probe Aspiration Error CH Reagents Door Closed Description: The system canceled a test because the IM Reagent Probe did - 12 CH Reagent not perform mitigation. Inventory 52 - A In Use Removable Empty Positions Online Help References: Troubleshooting Event Code: 11 458 93 21 2 IM Primary Reagents Door Closed IM Ancillary Reagents A Door Closed Troubleshooting Steps: 3 1. Check if the ancillary reagent pack is empty or almost empty, or is not onboard the system AFP - Empty MDil2 - 75 mL aHAVM - 200 Tests aHBcM - 250 Tests VB12 - 200 Tests Barcode Error CKMB - 200 Tests aHAVM - 180 Tests aHCV - 166 Tests BNP - 110 Tests hCG - 151 Tests aHAVMA - 88 mL Barcode Error aHAVMA - 200 ml VB12A - 200 ml VB12A - Expired aHBcMA - 180 mL A. Review the Reagent Loading screen to determine if the ancillary 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Clear All Positions 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 - reagent pack is empty or almost empty B B. Replace any missing or empty ancillary reagent packs 2. If the system self-corrects the issue and the sample is no longer on the system, reload the sample tube 3. If the problem persists, contact the local technical support provider for - assistance PEPconnect: Reference “Reviewing Reagent Inventory on the Atellica® CI Analyzer Job Aid” and “Loading and Unloading Reagents on the Atellica® CI Analyzer Video” for additional instruction. 1 Template Effective Date: 10 Aug 2021| HILS 2223 Effective Date 13 AUG 2023|HOOD05162003370098 Unrestricted © Siemens Healthineers, 2023 SIEMENS Healthineers Please note this learning material is for training purposes only. For the proper use of the software or hardware, please always use the Operator Manual or Instructions for Use (hereinafter collectively “Operator Manual”) issued by Siemens Healthineers. This material is to be used as training material only and shall by no means substitute the Operator Manual. Any material used in this training will not be updated on a regular basis and does not necessarily reflect the latest version of the software and hardware available at the time of the training. The Operator Manual shall be used as your main reference, in particular for relevant safety information like warnings and cautions. Please note: Some functions shown in this material are optional and might not be part of your system. Certain products, product related claims or functionalities (hereinafter collectively “Functionality”) may not (yet) be commercially available in your country. Due to regulatory requirements, the future availability of said Functionalities in any specific country is not guaranteed. Please contact your local Siemens Healthineers sales representative for the most current information. The reproduction, transmission or distribution of this training or its contents is not permitted without express written authority. Offenders will be liable for damages. All names and data of patients, parameters and configuration dependent designations are fictional and examples only. All rights, including rights created by patent grant or registration of a utility model or design, are reserved. © Siemens Healthcare GmbH 2023 Siemens Healthineers Headquarters Siemens Healthcare GmbH Henkestr. 127 91052 Erlangen, Germany Telephone: +49 9131 84-0 siemens-healthineers.com Effective Date 13 AUG 2023|HOOD05162003370098 2 Unrestricted © Siemens Healthineers, 2023