Patient Access

SIEMENS Healthineers Syngo Carbon Patient Access Template Effective Date: 26 Mar 2025 | QR700020784 1 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Disclaimer SIEMENS Healthineers syngo.via Q Scanner AI-Rad Companion V syngo.via Syngo Carbon View&GO Space Please keep in mind that the user interface may differ slightly from what is shown in this document. The actual usage of the tool may differ slightly on the different host systems, for example on syngo.via, Syngo Carbon Space, syngo.via View&GO, AI-Rad Companion or on the scanner. The tool functionality defined in this document is applicable to any of the Siemens Healthineers products in which you find this tool. Template Effective Date: 26 Mar 2025 | QR700020784 2 2 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Table of contents Introduction 4 SIEMENS Healthineers Login to Patient Access 5 Patient Access Users 6 E-mail Address / User Name Password Patient Portal Accounts 12 Sign In Forgot password? • Onboarding Options 13 • Patient Self-Onboarding Workflow (HL7 Triggered) 14 • Patient Portal Accounts - Activate Account 16 Document Management 21 Accesses 27 Patient Demographics 29 Portal Customization 31 My Account 34 Template Effective Date: 26 Mar 2025 | QR700020784 3 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Introduction Patient Access enables healthcare organizations to give patients secure, web-based access to SIEMENS . Healthineers their medical images and documents stored in Syngo Carbon. Patients can view and share their Patient Access data directly through this eHealth Solutions Car E-mail Address / User Name application. Password ------ Sign In ----- ----- Designed for Syngo Carbon environments, Forgot password? .. Patient Access includes an integrated DICOM and multimedia viewer, supporting seamless ................. ................ access to both imaging and document content. eHealth Virtual Visit and eHealth Stroke are manufactured by Siemens Healthineers, Erlangen, Germany. All other products of eHealth Solutions are manufactured by ITH icoserve technology for healthcare GmbH – A Siemens Healthineers Company, Innsbruck, Austria. Template Effective Date: 26 Mar 2025 | QR700020784 4 Products of eHealth Solutions are not intended for diagnostic purposes. The product offerings are not commercially available in all countries. Job Aid Effective Date: 12 Aug 2025 | QR700027001 Please contact your local Siemens Healthineers organization for further information. Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Login to Patient Access To access Patient Access: SIEMENS . Healthineers • 1 Enter your User Name and Password. Patient Access SIEMENS ofertas A espn • 2 Click Sign In to proceed. Car E-mail Address / User Name 1 Password ------ Sign In 2 ------ ------- Forgot password? Patient Access .. ................. ................ Template Effective Date: 26 Mar 2025 | QR700020784 5 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Users SIEMENS Healthineers .... User Accounts Customer Admin The users application enables Patient PatientAccess VA60 Ho ... 0. 1 Administrators to efficiently manage User User Accounts Create User Search Accounts across the system. Please specify the user data to search for users. It provides a centralized interface to create and User Name: E-Mail Address First Name: Last Name: edit user accounts. Institution: - Please select State: No Restriction O Active O Inactive User Profile: Please select Externally Managed: O No Restriction O Yes O No Clear Search • 1 Users Template Effective Date: 26 Mar 2025 | QR700020784 6 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Search User Account SIEMENS Healthineers User Accounts Customer Admin To search for User Accounts: atientAccess VA60 Ho ... User Accounts Create User • 1 Enter one or more items in the Search 1 search field. Please specify the user data to search for users. User Name: E-Mail Address: First Name: Last Name: Siemens • 2 Click Search to initiate the query. Institution: - Please select State: O No Restriction O Active O Inactive User Profile - Please select Externally Managed: O No Restriction O Yes O No 2 • 3 If the system finds a match, it will 3 Clear Search display the user account information. Users Found User Name E-Mail Address User ID Pre ... First Name Last Name Language Last IDP Log ... Institution User Profile Externally M ... State Actions werner.v.siemens werner.v.siemens@ehealths ... 165543 Werner v. Siemens English (Unit ... Patient V « < Page 1 of 1 > >> Assign profile 1-1/1 O Template Effective Date: 26 Mar 2025 | QR700020784 7 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Create User Account (1/2) SIEMENS User Accounts Customer Admin To create a new user account: Healthineers ** PatientAccess VA60 Ho ... 1 User Accounts Create User • 1 Click Create User. Search V 2 User Editor • 2 Enter the basic data in Details. Details :-Mail Prefix Street: Address: User Name: First Name: House Number: Middle Name: City : ser-ID: Password 3b92$3aYI.3@ Generate new password Last Name: Postal Code: Require password reset upon the next login Suffix Country: English (United States) Date of Birth: Language: Gender: Last IDP Login: Available Profiles Selected Profiles Name Description Actions Name Description Actions Patient Profile for Patients Default This is the default User Profile assigned to ... Patient Admin Patient Management including On/Offboarding, Doc ... Cancel Save Save and generate report Template Effective Date: 26 Mar 2025 | QR700020784 8 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Create User Account (2/2) SIEMENS Customer Admin By default, the system assigns a standard Healthineers ** User Accounts atientAccess VA60 Ho ... 0. profile to every new user. User Accounts Create User Search To assign to a Patient Admin Profile: User Editor Detail • 3 Select Patient Admin profile from the E-Mail Prefix: Address: Admin@hospital.com Street: User Name: User_admin First Name: User House Number: Available Profiles list and click Jser-ID: Middle Name: City : Assign. Password @mT@B8w367@1 Generate new password Last Name: Admin Postal Code: Require password reset upon the next login Suffix : Country Date of Birth: Language: English (United States) Gender: Last IDP Login : Male The Patient Admin profile will move to Available Profiles Selected Profiles Selected Profiles. Name Description Actions Name Description Actions Patient Profile for Patients 3 Default This is the default User Profile assigned to ... Patient Admin Patient Management including On/Offboarding, Do The system offers two user profiles, Patient and Patient Administration. Cancel Save Save and generate report Please ensure to select the appropriate H. profile based on the user's role and access requirements. Template Effective Date: 26 Mar 2025 | QR700020784 9 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Managing Profiles under Selected Profiles 1. Set the Patient Admin Profile as default 2. Remove the default Profile 3. Patient Admin Profile Assigned Click the option Set as default. Select the default profile and click Remove. Selected Profiles Selected Profiles Selected Profiles Name Description Actions Name Description Actions Name Description Actions Default This is the default Default This is the default Patient Admin Patient Managemen +V Patient Admin Patient Management Patient Admin Patient Management Template Effective Date: 26 Mar 2025 | QR700020784 10 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Save User Account SIEMENS Healthineers ** User Accounts Customer Admin • 4 Click Save to add the new user atientAccess VA60 Ho ... account. User Accounts Create User Search • 5 To export login credentials, click Save User Editor and Generate Report. The system Detail will generate a PDF file – forward it to E-Mail Admin@hospital.com Prefix: Street: Address: User Name: User_admin First Name: User House Number: the user. Jser-ID: Middle Name: City : Password @mT@B8w367@1 Generate new password Last Name: Admin Postal Code: Require password reset upon the next login Suffix : Country • This option becomes available Language: English (United States) Date of Birth: whenever the system issues a Last IDP Login: Gender: Male new password, either during Available Profiles Selected Profiles initial account creation or when Name Description Actions Name Description Actions Patient Profile for Patients Patient Admin Patient Management including On/Offboard ... resetting an existing password. Offboarded Offboarded 4 5 Cancel Save Save and generate report Upon the first login, the user will be prompted to change their password. H. Template Effective Date: 26 Mar 2025 | QR700020784 11 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Patient Portal Accounts As a Patient Administrator, you manage secure SIEMENS Healthineers . Activate Accounts Customer Admin access to electronic health records by creating PatientAccess VA60 Ho ... Activate Accounts Deactivate Accounts and maintaining Patient Portal Accounts. This New User 1 Search Criteria Users Found includes verifying identities, assigning access, First Name Patients without user account and issuing credentials. User accounts not linked to a patient Unverified patients Last Name First Name Last Name Date of Birth Gender Address Identifier Actions Activating an account enables patients to view Gender their records. Date of Birth E-Mail Address • 1 Patient Portal Accounts No results found Reset Apply Template Effective Date: 26 Mar 2025 | QR700020784 12 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Onboarding Options Patient Self-Onboarding Workflow (HL7 Triggered) Manual Onboarding The system automatically triggers patient self-activation If automated activation is not possible, an administrator based on an HL7 V2 ADT message containing a UAC manually activates the patient account via the Patient Segment (User Authentication Credential), requiring no Portal Accounts. manual interaction. • The Admin initiates activation in the portal. • The institution has already created the patient’s • The System sends an email or SMS with activation account. details to the patient’s available contact information. • The patient completes self-activation to verify and access the account. Requirements: Patient data must be available via HL7 Requirements: LIS/RIS/HIS connected to Carbon IDM V2 ADT message. must deliver the HL7 V2 ADT with UAC Segment. Otherwise, fallback activation is needed. Template Effective Date: 26 Mar 2025 | QR700020784 13 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Patient Self-Onboarding Workflow (HL7 Triggered) (1/2) 1. Account Setup Initiation 2. Terms and Privacy Agreement 3. Secure Password Setup The system creates a patient record By clicking the link, the patient The patient logs in using the from an HL7 ADT message and sends reviews and accepts the terms of use temporary password from the email an onboarding email with an and data protection agreement. and sets a new secure password. activation link. SIEMENS SIEMENS .... SIEMENS Healthineers Healthineers Healthineers Create Password ** * * Welcome Welcome, Werner v. Siemens! to eHealth Patient Portal Create Password You are receiving this message, because you have registered for the Merciless Hospi- Enter your password. Every password must comply with tal - Patient Access. An account has been created for you. the rules described below: In order to activate your personal access, please click on the following button and Proceed to complete the data of your profile and to Password follow the further instructions. finalize the activation of your account. The password must be at least 6 characters long. Activate Account I agree to the Terms of Use. The password must contain at least 1 number(s). In case of any questions, please contact our support! The Terms of Use define how the portal is to be used and The password must contain at least 1 uppercase set out important rules governing its use. letter(s). Best regards, Your Merciless Hospital Team I have read the Data Protection Policy .* Please read the information with regard to Data ................ Protection carefully. The passwords must match. Siemens Healthcare Genbet | Henkestr. 127, 91052 Erlangen, Germany Continue https://www.siemens.healthincers.com Save Password This email y to this email address Template Effective Date: 26 Mar 2025 | QR700020784 14 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Patient Self-Onboarding Workflow (HL7 Triggered) (2/2) 4. Two-Factor Authentication 5. TAN Verification 6. Account Activation Complete Selection The system sends a TAN (Transaction Once verified, the patient’s account is The patient selects E-mail as the Authentication Number) via email, activated, and they can access the preferred method for two-factor which the patient enters to verify Patient Portal using the Sign In link. authentication (2FA). their identity. SIEMENS SIEMENS .... leatthineers Healthineers SIEMENS Healthineers' ... Your account is ready lealthineers Congratulations, you have successfuly completed your user profile. Patient Access Activate Account You can now proceed and sign in to ehealth Solutions Welcome, Werner v. Siemens! *** - E-mail Address Your TAN For the account activation is: XXXXX Confirm the TAN If your are unsure, why you have received this message, contact our support. sint to youro-mail address (luisa. canaro Ssiemons. he:thincers.com. Continus Your Merciless Hospital Team Contact Us. | Privacy Policy Siemens Healthcare GmbH | Henkestr. 127, 91052 Erlangen, Germany https://www.siemens-healthineers.com This email has been automatically generated. Please do not reply to this email address Template Effective Date: 26 Mar 2025 | QR700020784 15 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Patient Portal Accounts – Activate Account (1/2) SIEME To manually activate a patient account: Healthinee 1 Activate Accounts Customer Admin PatientAccess VA60 Ho ... Activate Accounts Deactivate Accounts New User • 1 Go to Activate Accounts. Search Criteria Users Found First Name Patients without user account • 2 Use the available filters to search for User accounts not linked to a patient Unverified patients the patient. Last Name siemens First Name Last Name Date of Birth Gender Address Identifier X Actions Gender 3 • Click Apply to display the results. Date of Birth E-Mail Address 2 3 Reset Apply Template Effective Date: 26 Mar 2025 | QR700020784 16 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Patient Portal Accounts – Activate Account (2/2) 1 From the results list, select the patient and click • 2 The patient’s details will open automatically. Review • Activate. the information and ensure accuracy. SIEMENS s. Activate Accounts Customer Admin Healthineers PatientAccess VA60 Ho ... SIEMENS s . Activate Accounts Customer Admin 2 Healthineers ... PatientAccess VA60 Ho ... Activate Accounts Deactivate Accounts New User Mother Tongue Activate Accounts Deactivate Accounts Citizenship New User DE Portal Language English (United States) User Name Search Criteria Users Found werner.v.siemens 98 First Name Patients without user account User accounts not linked to a patient Addresses Unverified patients Last Name Add siemens First Name Last Name Date of Birth Gender Address Identifier Actions X Gender Verner v. Siemens 6/10/1908 Male 19080 1 Activate Do Contact Information E-Mail Address . werner.v.siemens@ehealthsolutions.d Mobile phone number Home Phone Number Date of Birth E-Mail Address Account Activation or Reset account by themselves. If you tick the checkbox, an e-mail is sent to the patient containing instructions on how to activate or reset (e.g. after security relevant changes) their user 3 Send e-mail 4 Identifiers Cancel Save • 3 The Send email option in the Account Activation or Reset Apply Reset is selected by default. • 4 Click Save to complete the activation and send the onboarding email. Template Effective Date: 26 Mar 2025 | QR700020784 17 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Patient Portal Accounts – Reactivate Account • 1 If the Patient Account is already activated, you can • 2 The patient’s details will open automatically. Review resend the activation email by clicking on Edit. the information and ensure accuracy. SIEMENS Healthineers s. Activate Accounts Customer Admin PatientAccess VA60 Ho ... SIEMENS Healthineers ... s . Activate Accounts Customer Admin 2 PatientAccess VA60 Ho ... Activate Accounts Deactivate Accounts New User Mother Tongue Activate Accounts Portal Language Deactivate Accounts Citizenship New User DE English (United States) User Name Search Criteria Users Found werner.v.siemens 98 First Name Patients without user account User accounts not linked to a patient Addresses Unverified patients Last Name Add siemens First Name Last Name Date of Birth Gender Address Identifier Actions X Verner v. Siemens 6/10/1908 Male 10080 1 Gender Edit Do Contact Information E-Mail Address . werner.v.siemens@ehealthsolutions.d Mobile phone number Home Phone Number Date of Birth E-Mail Address Account Activation or Reset account by themselves. If you tick the checkbox, an e-mail is sent to the patient containing instructions on how to activate or reset (e.g. after security relevant changes) their user 3 Send e-mail 4 Identifiers Cancel Save • 3 Select Send email in the Account Activation or Reset. Reset Apply • 4 Click Save to complete the activation and send the onboarding email. Template Effective Date: 26 Mar 2025 | QR700020784 18 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Patient Portal Accounts – Deactivate Account (1/2) SIEMENS To deactivate a patient account: Healthineers. Deactivate Accounts Customer Admin PatientAccess VA60 Ho ... 1 Activate Accounts Deactivate Accounts • 1 Go to the Deactivate Accounts tab. 98 Search Criteria Users Found First Name First Name Last Name Date of Birth Date of Death Gender Address Actions 3 • 2 Use the available filters to search for Werner v. Siemens 6/10/1908 Male Revoke Access the patient and click Apply to display Last Name siemens X the results. Gender • 3 Select the patient from the list and Date of Birth Remove Patient Portal access click Revoke Access. E-Mail Address The access to the Patient Portal as well as all related user data (policies ... ) will be deleted after confirmation. This step cannot be undone. • 4 A Remove Patient Portal access Are you sure you want to continue? 4 confirmation pop-up appears. Click Cancel Confirm Confirm to finalize the deactivation. 2 Reset Apply Template Effective Date: 26 Mar 2025 | QR700020784 19 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Patient Portal Accounts – Deactivate Account (2/2) SIEMENS To Mark Patient as deceased: Healthineers Deactivate Accounts Customer Admin PatientAccess VA60 Ho ... Activate Accounts Deactivate Accounts • 1 Select the patient from the list, then 98 Search Criteria Users Found choose Mark as Deceased from the First Name Last Name Date of Birth Date of Death Gender Address Actions dropdown menu. First Name Werner v. Siemens 6/10/1908 Male Last Name 1 Revoke Access siemens X Mark as Deceased • 2 Enter the Date of Decease. Then click Gender Yes in the confirmation pop-up to 2 complete the action. Date of Birth Mark patient as deceased The access to the Patient Portal will be disabled immediately, but no patient data (documents .. ) will be deleted. E-Mail Address Representatives can still view it. This step cannot be undone. Are you sure you want to continue? Date of Decease * Yes No Reset Apply Template Effective Date: 26 Mar 2025 | QR700020784 20 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Document Management The Document Management application lets SIEMENS .. Healthineers Documents by Patient Customer Admin PatientAccess VA60 Ho ... users download and share documents with their Documents by Patient metadata. It ensures only one active version per Search Criteria Found Patients 95 document while preserving access to previous Patients marked with are external patients. By selecting them, they are automatically imported into the local register. First Name 1 versions. Users can search by patient and share First Name Last Name Last Name Date of Birth Gender Actions ... documents securely across the healthcare Gend network. Date of Birth MM/DD/YYYY Identifier • 1 Document Management Reset Apply Template Effective Date: 26 Mar 2025 | QR700020784 21 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Document Management – Search Patient 1 Search for the desired patient and click Apply. 2 • Select the result by either double-clicking or clicking the option Select. SIEMENS Healthineers . Documents by Patient Customer Admin atientAccess VA60 Ho. SIEMENS Healthineers . Documents by Patient Customer Admin PatientAccess VA60 Ho ... Documents by Patient Documents by Patient Search Criteria Found Patients Search Criteria Found Patients Patients marked with I are external patients. By selecting them, they are automatically imported into the local register. First Name First Name Patients marked with I are external patients. By selecting them, they are automatically imported into the local register. First Name Last Name ate of Birth Gender Actions 2 Last Name First Name Last Name Date of Birth Gender Actions 2 ... Siemens 3 Gender Gender Werner v Siemens 06/10/1908 Date of Birth No more data available Date of Birth MM/DD/YYYY MM/DD/YYYY Identifier Identifier 1 Reset Apply Reset Apply Template Effective Date: 26 Mar 2025 | QR700020784 22 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Document Management – Filter Options 1. Filter Documents 2. Save Filter Settings 3. Manage Save Filters Use the sidebar to apply filters based Enter the title name and click OK to Edit or delete saved filters as needed on your preferred criteria, then click confirm. The filter is added to the to keep your list relevant and up to Store Filter to save your selection. Saved Filters section for future use. date. Filter Time Range Q Search MM/DD/YYYY - MM/DD/YYYY Sorting By date (descending) X Advanced Time Range 2020 Istitution Store Filter X PATIENTACCESS X Title Document Class Patient Access Time Range Please enter a title for the filter. Discipline MM/DD/YYYY - MM/DD/YYYY Advanced Cancel OK Stored Filter (1) Institution PATIENTACCESS X Patient Access Document Class Institution: PATIENTACCESS X Sorting: By date (descending) Discipline Stored Filter (0) Store Filter Clear all Store Filter Clear all Template Effective Date: 26 Mar 2025 | QR700020784 23 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Document Management – Additional Options SIEMENS Documents by Patient Werner v. Siemens After the results appear, select it and click: 06/10/1908 (Age: 117) o" Customer Admin Healthineers .. PatientAccess VA60 Ho .... Documents by Patient O Refresh Filter < 3 documents shown • 1 Show additional Tools (⋮) 95 12 UniqueDoc0820 / Laboratory Report Hospital1 (2) Q Search March 23, 2020 03/23/2020 ... 1 12 Sorting UniqueDoc0821 / Laboratory Report Available actions for documents and By date (descending) X March 23, 2020 ... Time Range 3 Wirbelsäule^LWS / Key images Document Radiology 1 images include: October 27, 2015 ... No more data available No data available Download • Download: Download files. 2 Share document Show metadata • Share document: Share them via email, Time Range MM/DD/YYYY - MM/DD/YYYY QR code (PIN-protected), or access link. Advanced Institution • Show metadata: Display document Document Class metadata for review and reference. Discipline Stored Filter (0) Store Filter Clear all Template Effective Date: 26 Mar 2025 | QR700020784 24 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Document Management – Sharing documents 1. Select the Document 2. Grant Access 3. Choose the Sharing Method Locate the document and click the Grant access for a limited time with Select for example the share via email Share option. PIN. option, enter the recipient details and click Send via E-Mail. Share Document (PIN) X "Wirbelsäule"LWS Share Document × "Wirbelsäule^LWS" Share and grant temporary, secure access to your document. Access Information Grant access for a limited time with PIN This is the information you need to share and grant temporary, secure access to your document. You can either print the access Wirbelsäule^LWS / Key images Document Radiol information or send it via e-mail. The recipient can access your document via the URL by providing the access code and the PIN. October 27, 2015 You can grant secure access to documents to external recipients for a limited time ... period by providing the access information to the person you want to share the Access Expiration: 08/14/2025 Download document with. To do so, you can either print the information or send it via e-mail. URL: https://patientaccess.ehealthsolutions.de/web/sharing Edit metadata portal/access?ac=zSpuUlfVs Grant Access Update document Access Code: zSpuUlfVs Share document PIN: Patient's date of birth in DDMMYYYY format Show metadata Print Access Information Send via E-Mail Template Effective Date: 26 Mar 2025 | QR700020784 25 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Document Management – Open Documents Open Documents Document View After the results are displayed, double-click a document Use the portal header to switch between Single View and to open it in Document View. Split View. • 1 Single View SIEMENS Healthineers ... Documents by Patient ?? Werner v. Siemens view Mode 06/10/1908 (Age: 117) d' Single Vingle Customer Admin PatientAccess VAGO Ho SIEMENS Documents by Patient ?? Werner v. Siemens 06/10/1908 (Age: 117) d' 1 Single Customer Admin Documents by Patient Healthineers View PatientAccess VASO Ho. 3 documents shown UniqueDoc0820 / Laboratory Report March 23, 2020 x Documents by Patient Filter Refresh UniqueDoc0820 / Laboratory Report March 23, 2020 3 documents shown UniqueDoc0820 / Laboratory Report March 23, 2020 X V Filter UniqueDoc0821 / Laboratory Report March 23, 2020 1- UniqueDoc0820 / Laboratory Report March 23, 2020 ... ... Wirbelsäule"LWS / Key images Document UniqueDoc0821 / Laboratory Report Radiology March 21. 2026 ... No more data available • 2 In the Split View, drag documents from the sidebar into either half of the screen for side-by-side. SIEMENS comparison. Healthineers . Documents by Patient 1 Werner v. Siemens 06/10/1908 (Age: 117) c 2 View Mod < Split View Customer Admin PatientAccess VASO Ho. Documents by Patient Retresh ~ Filter 3 documents shown UniqueDoc0821 / Laboratory Report March 23, 2020 3 × Wirbelsäule^LWS / Key images Document Radiology UniqueDoc0821 / Laboratory Report October 27, 2015 March 23, 2020 ... UniqueDoc0820 / Laboratory Report March 23. 2020 ... Template Effective Date: 26 Mar 2025 | QR700020784 26 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Accesses – Right of Access (1/2) SIFMENS Heal ers' Right of Access Ë The Accesses application enables the Right of Customer Admin 1 PatientAccess VA60 Ho ... Access required for GDPR compliance. This Right of Access feature allows users to download a patient’s Search Criteria Found Patients Patients marked with are external patients. By selecting them, they are automatically imported into the local register. personal data upon request. First Name Last Name First Name Last Name Date of Birth Gender Actions ... The system encrypts the files and secures them Gender Date of Birth with a password, which the user provides to the MM/DD/YYYY patient. Identifier • 1 Accesses • 2 Search for the patient and click Apply. 2 Reset Apply Template Effective Date: 26 Mar 2025 | QR700020784 27 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Accesses – Right of Access (2/2) SIEMENS Once the data appears and the patient has Werner v. Siemens Customer Admin Healthineers . Right of Access 1 06/10/1908 (Age: 117) 6ª PatientAccess VA60 Ho ... provided their signature: Right of Access Patient's data download • 3 Select Signature provided. Once the signature is provided, you can proceed and evaluate all available data. 3 4 • 4 Click Proceed. Signature provided Proceed Warning: The downloaded files contain sensitive data and must be treated with the same confidentiality as Protected Health Information (PHI). Always transmit them through secure channels H. and never share the password with third parties. You are responsible for informing the patient and collecting their signed confirmation. Template Effective Date: 26 Mar 2025 | QR700020784 28 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Patient Demographics (1/2) In the Patient Demographics application, you SIEMENS . Healthineers .. Core Data Customer Admin PatientAccess VA60 Ho ... can view the patient information details. 0. Core Data 8B Patient Search 1 • 1 Patient Demographics First Name: Last Name: ODo Date of Birth: Identifier: Gender: ID Type: In the Core Data section, search for the patient External Search: O Institution: using the available filters. Clear Search Template Effective Date: 26 Mar 2025 | QR700020784 29 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Patient Demographics (2/2) The results display in two sections: SIEMENS ... Customer Admin Healthineers .... Core Data PatientAccess VA60 Ho .. Core Data adi • Primary Data – Shows the master Patient Search 1 Patient: Werner v. Siemens o" Date of Birth: 6/10/1908 Identifier: 19080610 patient information along with all the Overview 2 Primary Data 1 Additional Information identifiers. First Name : Patient History Linked Patients Matching Candidates Last Name: Siemens Name Suffix: Patient 1/2 (matching grade: 130) Patient 2/2 (matching grade: 160) Name Prefix: First Name: First Name • 2 Additional Information – Lists all Werner v. Page of 1 Last Name: Last Name: Siemens Siemens Date of Birth: Date of Death: Name Prefix: Name Suffix Name Prefix: Name Suffix: local patient records linked to the 6/10/1908 Gender: Citizenship Page 1 of 1 Page 1 of 1 > Identifiers: & Ty .. Assigning Authority Local Identifier Date of Birth: Date of Death: Date of Birth: Date of Death: master patient. 6/10/1908 6/10/1908 P 1.2.276.0.76.3.1.8.195568.5.49 .... cff21419-0acd-43f1-bc4d-e79b1 ... Gender: Citizenship Gender. Citizenship: Male Male GPI 1.2.276.0.76.3.1.8.195568.5.49 ... 2a5e5975-083e-43b5-93d8-f956 ... Identifiers: 1.2.40.0.10.1.4.3.1 19080610 dentifiers: & Ty ... Assigning Authority Local Identifier Ty ... Assigning Authority Local Identifier SS 1.2.276.0.76.3.1.8.195568 ... cff21419-0acd-43f1-bc4d -.... PI 1.2.840.4711.815.1 19080610 SS 1.2.40.0.10.1.4.3.1 19080610 PI PL 1.2.840.4711.815.1 19080610 SS 1.2.40.0.10.1.4.3.1 19080610 Addresses: Street Name Posta ... City Country Addresses: Street Name Posta ... City Country Addresses: Street Name Posta ... City Country Contacts: Type Value Kind Contacts: & Type Value Kind Contacts: Type Value Kind Inter ... werner.v.siemens@ehealthsolutions.de PRN Inter ... werner.v.siemens@ehealthsolutions.de PRN Inter ... werner.v.siemens@ehealthsolutions.de PRN Local Patient O Select Local Patient O Select Master Patient O Documents ARR Logs Switch to patient Compare Template Effective Date: 26 Mar 2025 | QR700020784 30 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Portal Customization (1/2) SIEMENS. The Portal Customization application allows Healthineers Portal Appearance Customer Adm PatientAccess VA administrators to configure selected portal settings to Portal Appearance Templates [PREVIEW] tailor the user experience. 95 Global Settings Global Settings 0 Portal-Specific Settings Portal Name Portal Name SensePortal Within Portal Appearance, you can define the visual 1 Login Image 0 design to match organizational standards. For custom upload, an image file with resolution higher than 3000 x 2000 px and size less than 1 MB is recommended. Login Image Patient Browse Logo @ Through Global Settings, you can ensure consistent For custom upload, a landscape-oriented image file with a maximum height of 45 px is recommended. Logo Siemens Healthineers Browse branding, such as logos, color schemes, and other Second Logo 0 For custom upload, an image file with a maximum height of 45 px is recommended. visual elements. Second Logo None Browse Second Logo URL Favicon @ For custom upload, an image file with resolution smaller than 256 x 256 px is recommended. 1 Portal Customization Favicon • Siemens Healthineers Brows Color Theme Light Reset to Default Cancel Save Template Effective Date: 26 Mar 2025 | QR700020784 31 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Portal Customization (2/2) SIEMENS To modify the settings: Customer Admin Healthineers * * Portal Appearance PatientAccess VA60 H Portal Appearance Templates [PREVIEW] • 1 Hover over the information icon near 95 Global Settings Global Settings 0 the setting title to view more details Portal-Specific Settings Portal Name 0 Portal Name SensePortal 1 about the configuration. Login Image For custom upload, an image file with resolution higher than 3000 x 2000 px and size less than 1 MB is recommended. 2 Login Image Patient Login Image owse X • 2 A tooltip will appear, explaining the Logo Ô purpose and function of the For custom upload Logo SIEMENS Siemens Heal Heatthineers Browse configurable option. Second Logo eHealth Solutions For custom upload Second Logo - None Browse Second Logo Favicon 0 For custom upload Favicon Siemens Heal Browse Color Theme Light Reset to Default Cancel Save Template Effective Date: 26 Mar 2025 | QR700020784 32 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers Portal Customization – Templates SIEMENS .. Healthineers ... Templates [PREVIEW] Customer Admin 1 PatientAccess VA60 Ho ... • 1 Templates [PREVIEW] Portal Appearance Templates [PREVIEW] Default Templates Default Templates Once the default templates folder has been downloaded, its folder structure should not be altered, to ensure correct subsequent upload. Custom Templates Default Templates If you need to customize the templates, please coordinate with your 1 implementation team to ensure consistency and compliance with the system configurations. Template Effective Date: 26 Mar 2025 | QR700020784 33 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 Syngo Carbon Patient Access SIEMENS Healthineers My Account You can access My Account in two ways: SIEMENS Customer Admin Healthineers ... My Account 2 PatientAccess VA60 Ho ... Security Settings MY SITES Admin Portal • 1 Open the My Account application directly. Two-factor Authentication is disabled. 98 de My Account Hel G sign Out Roles • 2 Click your user image in the portal header for Select your default user role that shall be applied after logging in. quick access. V Patient Admin Patient Management including On/Offboarding, Document clearing, Share documents 1 Technical Admin Setting up System, customization. Creation of Users This provides a fast entry point to manage your User Settings Enhanced Contrasts personal settings, including: Enable colorblind mode Password Password • Security Settings New password Repeat new password • User Preferences Language Language English (United States) • Language Options Delete my Account You can delete your account. This process cannot be revoked. Delete Reset Save Template Effective Date: 26 Mar 2025 | QR700020784 34 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 SIEMENS Healthineers eHealth Virtual Visit and eHealth Stroke are manufactured by Siemens Healthineers, Erlangen, Germany. All other products of eHealth Solutions are manufactured by ITH icoserve technology for healthcare GmbH – A Siemens Healthineers Company, Innsbruck, Austria. Products of eHealth Solutions are not intended for diagnostic purposes. The product offerings are not commercially available in all countries. Please contact your local Siemens Healthineers organization for further information. Template Effective Date: 26 Mar 2025 | QR700020784 35 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025 SIEMENS Healthineers Please note that this learning material is for training purposes only. For the proper use of the software or hardware, please always use the Operator Manual or Instructions for Use (hereinafter collectively “Operator Manual”) issued by Siemens Healthineers. This material is to be used as training material only and shall by no means substitute the Operator Manual. Any material used in this training will not be updated on a regular basis and does not necessarily reflect the latest version of the software and hardware available at the time of the training. The Operator Manual shall be used as your main reference, in particular for relevant safety information like warnings and cautions. Please note: Some functions shown in this material are optional and might not be part of your system. Certain products, product-related claims or functionalities (hereinafter collectively “Functionality”) may not (yet) be commercially available in your country. Due to regulatory requirements, the future availability of said Functionalities in any specific country is not guaranteed. Please contact your local Siemens Healthineers sales representative for the most current information. The reproduction, transmission or distribution of this training or its contents is not permitted without express written authority. Offenders will be liable for damages. All names and data of patients, parameters and configuration-dependent designations are fictional and examples only. All rights, including rights created by patent grant or registration of a utility model or design, are reserved. Siemens Healthineers Headquarters Siemens Healthineers AG Siemensstr. 3 91301 Forchheim, Germany Phone: +49 9191 180 siemens-healthineers.com Template Effective Date: 26 Mar 2025 | QR700020784 36 Job Aid Effective Date: 12 Aug 2025 | QR700027001 Published by Siemens Healthineers AG I © Siemens Healthineers, 2025