Atellica Direct Connect Troubleshooting Online Training

Continue Continue Continue Continue Continue Continue Continue Continue Continue Continue Continue Continue Main Scene ? Atellica Direct Connect Troubleshooting Online Training This course includes an overview of the troubleshooting activities that can be performed on the Atellica Direct Connect Remove Direct Connect obstructions on the CI Analyzer Clean sample spills 2 1 Retrieve a tube or tube holder from the grippers 3 Master Template HILS2218 | Effective Date: 2 Jan 2025 Welcome Welcome to the Atellica Direct Connect Troubleshooting Online Training. This course includes an overview of the troubleshooting activities that can be performed on the Direct Connect. Tube holders and Drip Tray: Alcohol solution (up to 70% isopropyl alcohol) Entry and exit queues: 10% bleach solution Click below to learn more. ? Clean Sample Spills Clean Sample Spills Clean sample spills When spills occur, tube holders and the drip tray can be cleaned with up to 70% isopropyl alcohol, while the entry and exit queues can be cleaned with 10% bleach. Select below to learn more about cleaning spills. Continue Continue Please review the task using the button on this slide below before proceeding to the next section. Examples: Jammed tube holder Tube stuck on the processing lanes Click below to learn more. ? Remove Direct Connect Obstructions on the CI Analyzer Remove DC Obstructions DC Obstructions You can remove obstructions such as jammed tube holders or tubes stuck on the processing lanes. Click below to learn more about how to remove Direct Connect obstructions on the CI Analyzer. Continue Continue Please review the task using the button on this slide below before proceeding to the next section. This task should only be performed if the system displays an alert to manually remove a tube or tube holder in the Direct Connect robot gripper. When this happens, the Direct Connect will be in the Stopped state. Click below to learn more. ? Retrieve a Tube or Tube Holder from the Grippers Retrieve a Tube or Tube Holder Retrieve Tube or Tube Holder Retrieving a tube or tube holder from the grippers is a task that should only be performed if the system displays an alert to manually remove a tube or tube holder in the Direct Connect robot gripper. When this happens, the Direct Connect will be in the Stopped state. Click below to learn more about how to resolve this issue. Continue Continue Please review the task using the button on this slide below before proceeding to the next section. Retrieve a tube or tube holder from the grippers 3 3 ? Course Review Congratulations. You have completed the Atellica Direct Connect Troubleshooting course. Select the numbered buttons below to review the material before proceeding to the final assessment. Remove Direct Connect obstructions on the CI Analyzer Clean sample spills 1 1 2 2 2 Course Review Retrieve a Tube or Tube Holder from the Grippers Enter the diagnostic state and perform the Retrieve Object diagnostic Follow the software prompts to perform the actions: Open the front cover Remove the tube or tube holder from the grippers using the manual release wheel If the object is a tube holder, replace it in its original position in either the transfer tube holders area or inprocess tube holder area If the object is a tube, reload it onto the automation system Close the front cover Exit diagnostics Remove DC Obstructions on the CI Analyzer Stop the Direct Connect To access the obstruction, unlock and open the appropriate cover To inspect the entry or exit queues and Direct Connect processing lanes, remove the drip tray Remove any obstructions blocking the Direct Connect processing lanes If a tube holder is jammed in either the transfer tube holders area or inprocess tube holder area, lift it up to remove it Replace the tube holder in its original position in either the transfer tube holders area or inprocess tube holder area Replace the drip tray over the entry and exit queues and turn the thumbscrew clockwise to secure it in place Close and lock any open covers Resume the Direct Connect Clean Sample Spills Stop the Direct Connect To access the spill area, unlock and open the appropriate cover Lift, remove, and clean the tube holders, as appropriate. Clean with lint-free tissues or gauze saturated with an alcohol solution (up to 70% isopropyl alcohol) and then dry thoroughly Clean the spill with lint-free tissues or gauze saturated with an alcohol solution and then dry thoroughly Remove the drip tray, as appropriate. Clean the drip tray lint-free tissues or gauze saturated with an alcohol solution and then dry thoroughly Clean the entry and exit queues as needed with lint-free tissues or gauze saturated with 10% bleach solution and then dry thoroughly Replace the drip tray and turn the thumbscrew clockwise to secure it in place Reload the 3 tube holders as appropriate: 2 in the transfer transfer tube holders area and 1 in the inprocess tube holder area Close and lock any open covers Resume the Direct Connect Disclaimer Please note that the learning material is for training purposes only. For the proper use of the software or hardware, please always use the Operator Manual or Instructions for Use (hereinafter collectively “Operator Manual”) issued by Siemens Healthineers. This material is to be used as training material only and shall by no means substitute the Operator Manual. Any material used in this training will not be updated on a regular basis and does not necessarily reflect the latest version of the software and hardware available at the time of the training. The Operator Manual shall be used as your main reference, in particular for relevant safety information like warnings and cautions. Please note: Some functions shown in this material are optional and might not be part of your system. Certain products, product related claims or functionalities (hereinafter collectively “Functionality”) may not (yet) be commercially available in your country. Due to regulatory requirements, the future availability of said Functionalities in any specific country is not guaranteed. Please contact your local Siemens Healthineers sales representative for the most current information. The reproduction, transmission or distribution of this training or its contents is not permitted without express written authority. Offenders will be liable for damages. All names and data of patients, parameters and configuration dependent designations are fictional and examples only. All rights, including rights created by patent grant or registration of a utility model or design, are reserved. Unrestricted | Published by Siemens Healthineers AG | © Siemens Healthineers AG, 2025 Siemens Healthineers HQ | Siemens Healthineers AG Siemensstr. 3 91301 Forchheim Germany Phone: +49 9191 18-0 siemens-healthineers.com Disclaimer Assessment Start ? This assessment will test your retention of the presented content. A passing score of 80% or higher is required to complete the course and earn your certificate . Assessment questions must be answered completely to receive full credit. Partial credit will not be given for assessment questions that require multiple answers. You may repeat the assessment as many times as needed. Assessment Select the best answer. ? Entry and exit queues Question 1 of 5 Which of the following should be cleaned with 10% bleach? Drip tray Tube holders Multiple Choice The tube holders should be cleaned with an alcohol solution. The drip tray should be cleaned with an alcohol solution. Select the best answer. ? Retrieve a tube or tube holder from the grippers Question 2 of 5 Which of the following troubleshooting procedures includes putting the Direct Connect into Diagnostics mode? Clean sample spills Remove Direct Connect obstructions on the CI Analyzer Multiple Choice The Direct Connect should be in the stopped state when removing Direct Connect obstructions on the CI Analyzer. The Direct Connect should be in the stopped state when cleaning spills. Select the best answer. ? Turn the manual release wheel Question 3 of 5 To retrieve a tube or tube holder that is stuck in the grippers, how do you open the grippers? Press a release button Force the grippers open with pliers Multiple Choice The grippers should not be forced open with pliers. There is not a button that will open the grippers. Select the best answer. ? The automation system Question 4 of 5 If you retrieve a sample tube that was stuck in the gripper, where should you reload it? The Direct Connect entry queue The Direct Connect tube holder Multiple Choice A tube that was stuck in the grippers should not be reloaded into the tube holder. A tube that was stuck in the grippers should not be reloaded into the entry queue. ? Select two (2) answers. Question 5 of 5 Which parts can be removed and then reinstalled when cleaning spills or removing obstructions? Drip tray Tube holders Processing lanes Robot gripper Multiple Answer One or more answers are incorrect. Assessment Results YOUR SCORE: PASSING SCORE: Review Retry Retry Continue Continue Continue %Results.ScorePercent%% %Results.PassPercent%% Assessment Results You did not pass the course. Take time to review the assessment then select Retry to continue. Congratulations. You passed the course.. Exit ? You have completed the Atellica Direct Connect Troubleshooting Online Training. To access your Certificate of Completion, select the Certificates tab from the learning activity overview page. You can also access the certificate from your transcript. Completion Navigation Help Select the icon above to open the table of contents. Click Next to continue. Next Welcome Slide The timeline displays the slide progression. Slide the orange bar backwards to rewind the timeline. Click Next to continue. Next Timeline Select the CC icon to display closed captioning (subtitles). Click Next to continue. Next Caption Icon add subtitles Select the buttons to learn more about a topic. Be sure to review all topics before navigating to the next slide. Click Next to continue. Next Tab Arrow Slide Select the X to close the pop-up. Click Next to continue. Next Layer Slide Select Submit to record your response. Click the X in the upper right corner to exit the navigation help. Assessment Slide Spills Select the DC module Spills To clean sample spills within the Direct Connect module, start by putting the Direct Connect into a stopped state by selecting the Direct Connect module on the system status map on the Home screen. Select the DC module to continue. Select the Stop button Spills If the Direct Connect is not already in the stopped state, select the Stop button. Select the Stop button to continue. Select Stop Spills If the system is processing samples, there is an option to wait for processing to stop or stop immediately. Select Stop to continue. Select Unlock Front Cover Spills To access the spill area, unlock the appropriate Direct Connect cover. For this example, let’s assume the spill can be accessed by opening the front cover. Select to unlock the front cover to continue. Spills Place one hand in the bottom of the front cover and pull it up to open. Spills If there is a spill in one of the tube holders, lift the tube holder to remove it. Use an alcohol solution of up to 70% isopropyl alcohol. Spills Clean the tube holder with lint-free tissues or gauze saturated with an alcohol solution as needed. Then dry the cleaned tube holder thoroughly with clean lint-free tissues or gauze. Repeat as appropriate for the other tube holders on the system. Spills If there are spills in the transfer tube holders area or inprocess tube holder area, clean the spill with lint-free tissues or gauze saturated with an alcohol solution. Then dry the cleaned area thoroughly with clean lint-free tissues or gauze. Spills To check and clean up any spillage in the entry or exit queues, remove the Direct Connect drip tray by turning the thumbscrew counterclockwise and then lifting up the drip tray to remove it. Clean the drip tray with lint-free tissues or gauze saturated with an alcohol solution. Dry the drip tray thoroughly with clean lint-free tissues or gauze and then set it aside. Spills If needed, clean the entry and exit queues as needed with lint-free tissues or gauze saturated with 10% bleach solution. Dry the entry and exit queues thoroughly with clean lint-free tissues or gauze. Spills Replace the drip tray over the entry and exit queues and turn the thumbscrew clockwise to secure it in place. Spills If any of the tube holders had been removed for cleaning, place them back into position on the system. Spills Verify that three tube holders are loaded on the Direct Connect: two in the transfer tube holders area and one in the inprocess tube holder area. Spills Close the cover. Select to resume the Direct Connect Spills To complete the procedure, select to resume the Direct Connect. Select to resume the Direct Connect to continue. Spills Please click on the X in the upper right-hand corner to go back to the training. Obstructions Select the DC module Obstructions To remove a Direct Connect obstruction from the CI Analyzer, start by putting the Direct Connect into a stopped state by selecting the Direct Connect module on the system status map on the Home screen. Select the DC module to continue. Select the Stop button Obstructions If the Direct Connect is not already in the stopped state, select the Stop button. Select the Stop button to continue. Select Stop Obstructions If the system is processing samples, there is an option to wait for processing to stop or stop immediately. Select Stop to continue. Select Unlock Front Cover Obstructions To access the obstruction, unlock the appropriate Direct Connect cover. For this example, let’s assume the obstruction can be accessed by opening the front cover. Select to unlock the front cover to continue. Obstructions Place one hand in the bottom of the front cover and pull it up to open. Obstructions If a tube holder is jammed in either the transfer tube holders area or inprocess tube holder area, lift it up to remove it. Obstructions To inspect the entry or exit queues and Direct Connect processing lanes, remove the Direct Connect drip tray by turning the thumbscrew counterclockwise and then lifting up the drip tray to remove it. If there are any obstructions in the lanes, remove the obstructions. Obstructions Replace the drip tray over the entry and exit queues and turn the thumbscrew clockwise to secure it in place. Obstructions Replace the tube holder in its original position in either the transfer tube holders area or inprocess tube holder area. Obstructions Close the cover. The cover will automatically lock. Select to resume the Direct Connect Obstructions To complete the procedure, select to resume the Direct Connect. Select to resume the Direct Connect to continue. Obstructions Please click on the X in the upper right-hand corner to go back to the training. Tubes Select Troubleshooting Tubes Start the task of retrieving a tube or tube holder from the robot grippers by entering Diagnostic State. To begin, select Troubleshooting. Select Troubleshooting to continue. Select Operator Diagnostics Tubes Then select Operator Diagnostics. Select Operator Diagnostics to continue. Select the Direct Connect module Tubes In Select a Module, select the appropriate Direct Connect module. Select the Direct Connect module to continue. Select Enter Diagnostics Tubes Select Enter Diagnostics and then Yes. Wait for the Direct Connect to enter the diagnostic state. Select Enter Diagnostics to continue. Select Retrieve Object Tubes Select Retrieve Object. Select Retrieve Object to continue. Select Perform Tubes Select Perform and then Yes. The system starts the activity and moves Direct Connect components to accessible locations. Select Perform to continue. Tubes Place one hand in the bottom of the front cover and pull it up to open. Select OK Tubes Select OK to confirm the front cover is open. Select OK to continue. Tubes Locate the tube or tube holder that is stuck in the robot grippers. While supporting the tube or tube holder with one hand, use the other hand to turn the manual release wheel on the top of the robot to open the grippers. Remove the tube or tube holder from the grippers. Leave the grippers in the open position. If a tube holder was removed from the robot grippers, replace it in its original position in either the transfer tube holders area or the inprocess tube holder area. If a tube was removed from the robot grippers, reload it onto the automation system. Select OK Tubes Select OK to verify the object was successfully removed. Select OK to continue. Tubes Close the cover. Select OK Tubes Select OK to confirm the cover is closed. Select OK to continue. Select OK Tubes Wait for the activity to complete and then select OK. Select OK to continue. Select Exit Diagnostics Tubes To complete the task, select Exit Diagnostics and then Yes. Select Exit Diagnostics to continue. Tubes Please click on the X in the upper right-hand corner to go back to the training. Question Bank 1 QR700027973 | Effective Date: 10 SEP 2025 Here are some useful links and documents: 1 Main Scene 1.1 Welcome 1.2 Clean sample spills 1.3 DC Obstructions 1.4 Retrieve Tube or Tube Holder 1.5 Course Review 1.6 Disclaimer 1.7 Assessment 1.14 Completion